Over Volt's End user Support

Let me go over a few things about the VPS accounts:

1] You will have your own cPanel license for your VPS giving you the ability to sell hosting AND reseller accounts. We can lease cPanel/WHM to you for $10/month installation included (Included with Reseller Package) or you are free to buy it elsewhere if you like. The add-on Fantastico is $3/month, Installation $3/month, RVskin $3/month.

2] Reseller Package End User Support for your hosting clients. We will install a remote login on your hosting site where your clients can log in to submit support tickets. You will be issued a account on the Vision help desk server so you can interact with your clients and our support personal. Your remote login is fully customizable! See an example here.

2] We lease automated hosting account setup software programs. They are:
WHMCS $10/month
ClientExec $6/month (included in Reseller Package)
WHMCS can be substituted for additional $5/monthly discounted rate

3] The server is setup using 4 drives in RAID 10 which is a very fast and safe way of storing data. While it is unlikely data would be lost we don't include backup of the individual VPS accounts. Like when you lease a dedicated server you are responsible for backing up your data. You can backup by downloading compressed files to your home computer or we can sell you NAS (network attached storage) for automatic backups. Backup are controlled by R1Soft backup software. R1Soft is the industry standard for hosting backups. Contact sales for more information.
* OverVolt's Reseller Package INCLUDES backup.

4] The VPS comes with 3 IPs included. Additional IPs are $1.50/mo.

5] You will have your own mail server, ftp server e.t.c. so there are no limits on the number of emails php script memory and all the other stuff associated with a shared server.

If you have any questions let us know and we will be happy to answer them for you.
Email us Here