Vision Helpdesk Client Support Software
Over Volt is happy to offer our clients free Vision Helpdesk software.
Vision Helpdesk is a new powerful Ajax Web-Based
helpdesk software that is feature packed, easy to setup and use.
If you have a need to provide client support and you have a hosting account with OverVolt you can get a Free Vision Helpdesk Single Domain Annual License.
Vision Helpdesk Key
Features
Satellite Helpdesk | Multi-Domain Helpdesk
Anti-Spam
Robust e-Mail Parser ( Two way e-mail Parsing* | Pre and Post
Parser*)
AJAX Based Rich User Interface
Paid Support | Ticket Pay Module ( Integration with WHMCS | Blesta |
Add Billing Notes | Create Invoice | Track Payment status much more)
Plug-in Based (Allows you to enable or disable various plugins)
Multi-Language
Auto Helpdesk Ticket Migration Tool (Allows you to migrate
Helpdesk’s like Kayako Support Suite | eSupport | Cerberus | WHMCS
etc)
Inbuilt Antivirus Tool
Auto Upgrades & Installation
Google Apps | Google Hosted Emails (POP3 & IMAP SSL)
Scrap Book & Private Messaging
Submit / Reply Tickets Using Your Favorite Email Client
Customized Tool Bar
Service Level Agreements
Report Generation
Online Issue Tracking
Custom Fields
Ticket Escalation
Login Integration (WHMCS | PleskBilling | ClientExec | Blesta |
Wordpress | Vbulletin | SMF | Joomla | OsCommerce and much more..)
Configurable Client Portal
Client side quick search facility
eMail Ticket Alerts | SMS Alerts
Useful Tools : KnowledgeBase | Downloads | Predefined | News |
Troubleshoot Advance Search | Alerts | Filters | Labels | Flags |
Address Book | Calendar
To get your OverVolt account free license for Vision helpdesk contact Customer Service
